Refund policy

Thank you for shopping at Furry Friends. We want you and your pets to be completely satisfied with your purchase.

Returns Window You have 10 days from the date you receive your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items:

• Gift cards

• Clearance or final sale items

Refunds Once we receive and inspect your item, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Shipping Costs for Returns You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable